Technical Support

Troubleshooting the Brake

Replacing the Blade


Drying the Machine

Cleaning Equipment


Greasing the Screws

Greasing the Gearbox


Freezing and Tempering Ice

Pouring Flavors


Make the Perfect Shave Ice

Replace the Starter


Using the Swan SI-100E Shaver

How to Power your Ice Shaver


Shave Ice Showdown

Block vs Cube Ice Shavers


Hatsuyuki 600A Ice Shaver

Brake on the Hatsuyuki HF-500E


Welcome!

Basic Operation


Blade Replacement

Brake Shoe Replacement


Brake Adjustment

Lube the Gearbox


Return Policy:

Customers must obtain a return authorization number (RMA) for any returns. Goods returned without an RMA will not be accepted. There will be a 20% restocking fee on all returns. The Company will not accept returns after 30 days from the purchase date on the invoice. The customer is responsible to arrange the freight and any associated costs on returns.